Our first virtual annual meeting via Zoom was well attended and the board members up for re-election were unanimously given a thumbs up to remain on the board.
The meeting featured two guest speakers from the USPS Office of Inspector General. Ms. Tammy Whitcomb, Inspector General of the U.S. Postal Service, provided our keynote presentation on the topic of leading multiple generations in today’s workforce. Dr. Joanna Wu Gerhardt, a researcher for the USPS OIG’s Research and Insights Solution Center, presented on an upcoming white paper focused on Generation Z and the mail. Following is the link to her presentation:
https://www.shedelivers.org/wp-content/uploads/2020/11/JWG-Presentation-_WILDS-_-Gen-Z-_-Nov-2020.pdf

Tammy Whitcomb
The Governors of the U.S. Postal Service appointed Tammy L. Whitcomb as the third Inspector General of the U.S. Postal Service on November 29, 2018. Prior to her appointment, Tammy served as the Acting Inspector General for the U.S. Postal Service Office of Inspector General since February 2016. Ms. Whitcomb has also served as the Deputy Inspector General since November 2011. In years prior, Tammy served as the Assistant Inspector General for Audit. Tammy came to the Postal Service in November 2005 as an Audit Director.
Tammy started her government career at the Internal Revenue Service (IRS) Inspection Service, and transitioned with them as a part of the Treasury Inspector General for Tax Administration (TIGTA), established in early 1999. During her career at TIGTA, she was an Audit Manager in Dallas, TX for several years before coming to Washington D.C. as the Director of the Office of Management and Policy.
Tammy holds a Bachelor’s Degree in Accounting and Business Administration from W. J. Bryan College in Dayton, Tennessee and is a Certified Public Accountant and a Certified Information Systems Auditor.
BACKGROUND: The Office of Inspector General was created by Public Law 104-208, which was passed by Congress in the fall of 1996. The Inspector General reports to the Postal Service’s nine Presidentially appointed Governors and serves for a maximum term of seven years. To ensure accountability, the Inspector General keeps Congress, the Governors and Postal Service management informed of the office’s work and alerted to potential areas where the Postal Service could be more economical and efficient.

Dr. Joanna Wu Gerhardt
Dr. Joanna Wu Gerhardt is a researcher for the U.S. Postal Service Office of Inspector General’s Research and Insights Solution Center. Joanna’s work at the OIG has focused on examining USPS consumer behavior and perceptions. Prior to the OIG, she conducted federal program and policy evaluation work at the U.S. Government Accountability Office. Joanna earned her doctorate in developmental psychology at the University of Illinois at Urbana-Champaign, where her academic research explored education, health, and workforce outcomes during the transition to adulthood.